Marketing Agency Administrative Support
Our marketing agency is currently looking for an experienced Office Administrator to work in our Woodbridge, NJ office for 15–20 hours per week. This position will play an integral role in the customer service and organizational strength of our company. The Office Administrator will provide administrative support, answer and respond to calls and emails, and manage the sales team calendar for client meetings. Qualified candidates will have impeccable verbal and written communication skills, a strong ability to multi-task and a friendly demeanor in a business-casual office environment. Some work-from-home flexibility is available based on experience and initial office training.
Office Administrator Responsibilities
- Conduct administrative support, including digital filing, answering phone calls, responding to emails, preparing sales documents, and handwriting notes to clients
- Coordinate project deliverables for clients, including walking clients through some administrative tasks over the phone
- Coordinate project deliverables for staff
- Periodically call clients to ensure customer satisfaction
- Data entry for new client requests into the task management tool
- Follow up on third-party vendor deliverables
- Perform payment follow-ups with clients (no invoicing experience required)
- Schedule meetings for sales team on dedicated calendars
- Greet office visitors as needed
Requested Office Administrator Skills
- An associate degree is required (Bachelor’s degree preferred)
- 2+ years’ administrative experience working in an office environment
- 2+ years’ administrative experience working in a technology firm or Marketing Agency preferred, but not required
- Excellent written and verbal communication skills
- Strong knowledge of Excel, Word, and PowerPoint
- Strong knowledge of Facebook and Instagram; willing to learn Twitter and LinkedIn platforms if unknown.
- Willingness to learn technology, website, social media, hashtag, and marketing terminology
- Ability to multi-task and prioritize projects
- Customer-service-oriented and a friendly demeanor is required
- Ability to complete complex administrative tasks with minimal supervision after initial training is required
Please send your resume to contactus@biggerfishmarketing.com and use “Administrative Support Resume” in the email subject line. Someone from our hiring team will respond. If you have questions, please call Manny Xidias at 732-596-7824.